Know How Your Account Data Moves
We collect details needed to create and protect your account, including your phone number, verification status, login records, device signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive payment status and reference details needed to match
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activity to your account; we do not need your wallet password. We use this data to confirm access, investigate a stalled receipt and record account changes. We may retain records for security, dispute handling and legal duties, then remove or anonymise them when they are no
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longer needed. Access and eligibility depends on local law, and this policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.